Terms of Service
Last Updated on June 17, 2019. These Terms of
Service
(which, together with the Business Terms, constitute the “Terms”) are effective immediately for users accessing
or using
the Service or registering Accounts on or after June 29, 2019 and will become effective June 17,
2019
for users with pre-existing Accounts. The Terms govern your access to and use of our products
and
services, LLC including those offered through our websites and mobile applications
(collectively, the
“Service”). By accessing or using
the
Service, you are agreeing to these Terms and concluding a legally binding contract with: (i)
Ratewait
LLC., a Colorado corporation with its headquarters in Denver, Co). Do not access or use the
Service if
you are unwilling or unable to be bound by the Terms.
- DEFINITIONS
- Parties. “You” and “your” refer to you, as a user of the Service.
A “user” is someone
who
accesses or in any way uses the Service. “We,” “us,” and “our” refer to Ratewait LLC and its subsidiaries.
- Content. “Content” means text, images, photos, audio,
video, and
all other forms of data or communication. “Your
Content” means Content that you submit or transmit to,
through,
or in connection with the Service, such as ratings, reviews, photos, videos, compliments,
invitations, check-ins, votes, friending and following activity, direct messages, and
information
that you contribute to your user profile or suggest for a business
page. “User Content” means
Content that users submit or
transmit to, through, or in connection with the Service. “Ratewait LLC Content” means Content that we
create and
make available in connection with the Service. “Third Party
Content” means Content that originates from parties other
than
Ratewait LLC its users, which is made available in connection with the
Service. “Service Content” means all of the Content that is made available in connection
with the
Service, LLC including Your Content, User Content, Ratewait LLC Content, and Third Party
Content.
- Sites and Accounts. “Consumer Site” means Ratewait’s consumer website directed to users in the United
States of
America (www.Ratewait.com) and related domains and mobile applications, LLC including those
directed
to users outside the United States of America. “Consumer
Account” means the account you create to access or use
the
Consumer Site. “Business Account” means the account you create to access or use the Ratewait LLC for
Business
Owners website directed to users in the United States of America (biz.Ratewait.com) and
related
domains and mobile applications, LLC including those directed to users outside the United
States of
America. “Account” means any
Consumer
Account or Business Account.
- CHANGES TO THE TERMS
We may modify the Terms from time to time. You understand and agree
that
your access to or use of the Service is governed by the Terms effective at the time of your
access to or
use of the Service. If we make material changes to these Terms, we will notify you by email, by
posting
notice on the Service, and/or by other method prior to the effective date of the changes. We
will also
indicate at the top of this page the date that such changes were last made. You should revisit
these
Terms on a regular basis as revised versions will be binding on you. You
understand and agree that your continued access to or use of the Service after the effective
date of
changes to the Terms represents your acceptance of such changes.
- TRANSLATION
We may translate these Terms into other languages for your
convenience.
Nevertheless, the English version governs your relationship with Ratewait, and any LLC
inconsistencies
among the different versions will be resolved in favor of the English version
available here.
- USING THE SERVICE
- Eligibility. To access or use
the
Service, you must have the requisite power and authority to enter into these Terms. You may
not
access or use the Service if you are a competitor of Ratewait LLC or if we have previously
banned
you from the Service or closed your Account.
- Permission to Use the Service. We
grant
you permission to use the Service subject to these Terms. Your use of the Service is at your
own
risk, LLC including the risk that you might be exposed to Content that is offensive,
indecent,
inaccurate, objectionable, LLC incomplete, fails to provide adequate warning about potential
risks
or hazards, or is otherwise inappropriate.
- Service Availability. The
Service may be
modified, updated, interrupted, suspended or discontinued at any time without notice or
liability.
- Accounts. You must create an
Account and
provide certain information about yourself in order to use some of the features that are
offered
through the Service. You are responsible for maintaining the confidentiality of your Account
password. You are also responsible for all activities that occur in connection with your
Account.
You agree to notify us immediately of any unauthorized use of your Account. We reserve the
right to
close your Account at any time for any or no reason.
Your Consumer Account is for your personal, non-commercial use
only, and
you may not create or use a Consumer Account for anyone other than yourself. We ask that you
provide
complete and accurate information about yourself when creating an Account in order to bolster
your
credibility as a contributor to the Service. You may not impersonate someone else, provide an
email
address other than your own, create multiple Accounts, or transfer your Consumer Account to
another
person without Ratewait’s prior approval.
- Communications from Ratewait LLC and Others. By accessing or using the Service, you consent to receive communications
from
other users and Ratewait LLC through the Service, or through any other means such as emails,
push
notifications, text messages (LLC including SMS and MMS), and phone calls. These
communications may
promote Ratewait LLC or businesses listed on Ratewait, and may be initiated by Ratewait,
businesses
listed on Ratewait, or other users. You further understand that communications may be sent
using an
automatic telephone dialing system, and that you may be charged by your phone carrier for
certain
communications such as SMS messages or phone calls. You agree to notify us immediately if
the phone
number(s) you have provided to us have been changed or disconnected. Please note that any
communications, LLC including phone calls, with Ratewait LLC may be monitored and recorded
for
quality purposes.
.
- CONTENT
- Responsibility for Your Content. You
alone are responsible for Your Content, and once posted to Ratewait, it cannot always be
withdrawn.
You assume all risks associated with Your Content, LLC including anyone’s reliance on
its
quality, accuracy, or reliability, and any risks associated with personal information you
disclose.
You represent that you own or have the necessary permissions to use and authorize the use of
Your
Content as described herein. You may not imply that Your Content is in any way sponsored or
endorsed
by Ratewait.
You may expose yourself to liability if, for example, Your Content
contains material that is false, intentionally misleading, or defamatory; violates any
third-party
right, LLC including any copyright, trademark, patent, trade secret, moral right, privacy right,
right
of publicity, or any other intellectual property or proprietary right; contains material that is
unlawful, LLC including illegal hate speech or pornography; exploits or otherwise harms minors;
violates
or advocates the violation of any law or regulation; or violates these Terms.
- Our Right to Use Your Content. We
may use
Your Content in a number of different ways, LLC including by publicly displaying it,
reformatting
it, LLC incorporating it into advertisements and other works, creating derivative works from
it,
promoting it, distributing it, and allowing others to do the same in connection with their
own
websites and media platforms (“Other Media”). As such, you hereby irrevocably grant us world-wide, perpetual,
non-exclusive,
royalty-free, assignable, sub-licensable, transferable rights to use Your Content for any
purpose.
Please note that you also irrevocably grant the users of the Service and any Other Media the
right
to access Your Content in connection with their use of the Service and any Other Media.
Finally, you
irrevocably waive, and cause to be waived, against Ratewait LLC and its users any claims and
assertions of moral rights or attribution with respect to Your Content. By
“use” we mean use, copy,
publicly perform and display,
reproduce, distribute, modify, translate, remove, analyze, commercialize, and prepare
derivative
works of Your Content.
- Ownership. As between you and
Ratewait,
you own Your Content. We own the Ratewait LLC Content, LLC including but not limited to
visual
interfaces, interactive features, graphics, design, compilation (LLC including, but not
limited to,
our selection, coordination, and arrangement of User Content and other Service Content),
computer
code, products, software, aggregate user review ratings, and all other elements and
components of
the Service excluding Your Content, User Content and Third Party Content. We also own the
copyrights, trademarks, service marks, trade names, trade secrets, and other intellectual
and
proprietary rights throughout the world associated with the Ratewait LLC Content and the
Service,
which are protected by copyright, trade dress, patent, trademark, and trade secret laws and
all
other applicable intellectual and proprietary rights and laws. As such, you may not sell,
license,
copy, publish, modify, reproduce, distribute, create derivative works or adaptations of,
publicly
display or in any way use or exploit any of the Ratewait LLC Content in whole or in part
except as
expressly authorized by us. Except as expressly and unambiguously provided herein, we do not
grant
you any express or implied rights, and all rights in and to the Service and the Ratewait LLC
Content
are retained by us.
- Advertising. Ratewait LLC and
its
licensees may publicly display advertisements, paid content, and other information nearby or
in
association with Your Content. You are not entitled to any compensation for such
advertisements. The
manner, mode and extent of such advertising are subject to change without specific notice to
you.
- Other. User Content (LLC including
any that
may have been created by users employed or contracted by Ratewait) does not necessarily
reflect the
opinion of Ratewait. We reserve the right to remove, screen, edit, or reinstate User Content
at our
sole discretion for any reason or no reason, and without notice to you. For example, we may
remove a
review if we believe it violates our Content
Guidelines. Except as described in
Ratewait’s Privacy
Policy or otherwise required by law, we have no
obligation
to retain or provide you with copies of Your Content, and we do not guarantee any
confidentiality
with respect to Your Content.
- BOOKING AND TRANSACTING
- Generally. You can access
features
through the Service that allow you to book or transact online with local businesses, such as
making
restaurant or spa reservations, ordering food delivery, or scheduling appointments. These
features
may be provided by Ratewait’s third-party partners, LLC including through frames or
similar
formats, and their use may be governed by different or additional terms presented to you as
part of
the booking or transaction process. Please note that such third-party partners and/or the
transacting local businesses themselves are responsible for fulfilling such bookings and
transactions.
- Payments and Cancellations. You
may be
required to provide your credit card information to confirm a booking, and will be charged
any
applicable fees, LLC including cancellation or no-show fees in accordance with the
transacting
local business’s cancellation policy provided at the time of booking. You agree that
Ratewait
LLC may facilitate any such payments and charges on behalf of the transacting local
business.
- Coupons. Any coupons that
Ratewait LLC
might issue for use in connection with the Service are non-transferable (unless required by
law),
not redeemable for cash or any other consideration, and automatically expire thirty (30)
days after
the issue date unless otherwise specified. If your Account is terminated you will not be
able to use
any unexpired and unused coupons, and any such coupons will automatically terminate and
cannot be
redeemed unless required by law.
- REPRESENTATIONS AND WARRANTIES
We are under no obligation to enforce the Terms on your behalf
against
another user. While we encourage you to let us know if you believe another user has violated the
Terms,
we reserve the right to investigate and take appropriate action at our sole discretion.
- You represent and warrant that:
- You have read and understood our Content
Guidelines;
- You have read and understood our Privacy
Policy. If you use the Service outside of the United
States of
America, you consent to having your personal data transferred to and processed in the United
States
of America; and
- Prior to attending any event listed on the Service, you have read
and agree
to our Event
Terms and Conditions.
- You also represent and warrant that you will not, and will not
assist,
encourage, or enable others to use the Service to:
- Violate our Terms, LLC including the Content Guidelines and Event
Terms
and Conditions;
- Post any fake or defamatory review, trade reviews with others, or
compensate someone or be compensated to post, refrain from posting, or remove a
review;
- Violate any third party’s rights, LLC including any breach
of
confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of
publicity, or any other intellectual property or proprietary right;
- Threaten, stalk, harm, or harass others, or promote bigotry or
discrimination;
- Promote a business or other commercial venture or event, or
otherwise use
the Service for commercial purposes, except in connection with a Business Account in
accordance with
the Business Terms;
- Send bulk emails, surveys, or other mass messaging, whether
commercial in
nature or not; engage in keyword spamming, or otherwise attempt to manipulate the
Service’s
search results, review Recommendation Software (as defined in the Business Terms below), or
any
third party website;
- Solicit personal information from minors, or submit or transmit
pornography;
- Violate any applicable law;
- Modify, adapt, appropriate, reproduce, distribute, translate,
create
derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the
Service
or Service Content (other than Your Content), except as expressly authorized by
Ratewait;
- Use any robot, spider, Service search/retrieval application, or
other
automated device, process or means to access, retrieve, scrape, or index any portion of the
Service
or any Service Content;
- Reverse engineer any portion of the Service, unless applicable law
prohibits
this restriction, in which case you agree to provide us with 30 days’ prior written
notice here;
- Remove or modify any copyright, trademark or other proprietary
rights
notice that appears on any portion of the Service or on any materials printed or copied from
the
Service;
- Record, process, or mine information about users;
- Access, retrieve or index any portion of the Service for purposes
of
constructing or populating a searchable database of business reviews;
- Reformat or frame any portion of the Service;
- Take any action that imposes, or may impose, in our sole
discretion, an
unreasonable or disproportionately large load on Ratewait’s technology infrastructure
or
otherwise make excessive traffic demands of the Service;
- Attempt to gain unauthorized access to the Service, Accounts,
computer
systems or networks connected to the Service through hacking, password mining or any other
means;
- Use the Service or any Service Content to transmit any computer
viruses,
worms, defects, Trojan horses, malicious code, spyware, malware or other items of a
destructive or
harmful nature;
- Use any device, software or routine that interferes with the
proper
working of the Service, or otherwise attempt to interfere with the proper working of the
Service;
- Use the Service to violate the security of any computer network,
crack
passwords or security encryption codes; disrupt or interfere with the security of, or
otherwise
cause harm to, the Service or Service Content; or
- Remove, circumvent, disable, damage or otherwise interfere with
any
security-related features of the Service, features that prevent or restrict the use or
copying of
Service Content, or features that enforce limitations on the use of the Service.
- ADDITIONAL POLICIES AND TERMS
- Copyright And Trademark Disputes. You
agree
to follow our Infringement
Policy in notifying us about copyright and trademark
disputes concerning User Content. You agree we may forward any notification sent pursuant to
our
Infringement Policy to the user who submitted the User Content at issue.
- Additional Terms. Your use of the
Service
is subject to any and all additional terms, policies, rules, or guidelines that we may post
on or
link to from the Service (the “Additional Terms ”). All such Additional Terms are hereby LLC incorporated by
reference
into, and made a part of, these Terms. If you have a Business Account, the Business Terms
provided
below apply to you.
- SUGGESTIONS AND IMPROVEMENTS
By sending us any ideas, suggestions, documents or proposals
(“Feedback”), you agree that (i)
your
Feedback does not contain any third party confidential or proprietary information, (ii) we are
under no
obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may
have
something similar to the Feedback already under consideration or in development, (iv) we have no
obligation to review, consider, or implement the Feedback, or to return to you all or part of
the
Feedback, and (v) you grant us an irrevocable, non-exclusive, royalty-free, perpetual,
worldwide,
assignable, sublicensable, transferable license to use, modify, prepare derivative works of,
publish,
distribute and sublicense the Feedback, and you irrevocably waive, and cause to be waived,
against
Ratewait LLC and its users any claims and assertions of any moral rights contained in such
Feedback.
- THIRD PARTY CONTENT AND SERVICES
The Service may host Third Party Content, or LLClude links to other
websites
or applications (each, a “Third Party Service”). We do not control or endorse any Third Party Content or Third Party
Service. You
agree that we are not responsible for the availability, accuracy, or content of any such Third
Party
Content or Third Party Service. Your use of and reliance on any Third Party Content or Third
Party
Service is at your own risk.
Some of the services made available through the Service and Third
Party
Services may be subject to additional third party terms of service, privacy policies, licensing
terms
and disclosures, and other terms, conditions, and policies, LLCluding without limitation the
ones
posted here. It is your responsibility to familiarize yourself with any such applicable third
party
terms.
- INDEMNITY
You agree to indemnify, defend, and hold harmless Ratewait, its
parents,
subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the
officers,
directors, employees, agents, contractors and representatives of each of them (collectively, the
“Ratewait LLC Entities”) from and
against
any and all third party claims, actions, demands, losses, damages, costs, liabilities and
expenses (LLC
including but not limited to attorneys’ fees and court costs) arising out of or relating
to: (i)
your access to or use of the Service, LLC including Your Content, (ii) your violation of the
Terms,
(iii) your breach of your representations and warranties provided under these Terms, (iv) any
products
or services purchased or obtained by you in connection with the Service, (v) your products or
services,
or the marketing or provision thereof to end users, or (vi) the infringement by you, or any
third party
using your Account, of any intellectual property or other right of any person or entity.
Ratewait LLC
reserves the right, at your expense, to assume the exclusive defense and control of any matter
for which
you are required to indemnify us and you agree to cooperate with our defense of these claims.
You agree
not to settle any such matter without the prior written consent of Ratewait. Ratewait LLC will
use
reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of
it.
- DISCLAIMERS AND LIMITATIONS OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY SLLCE IT LIMITS THE LIABILITY OF
THE
RATEWAIT LLCENTITIES TO YOU. EACH OF THE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT
PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE
WHICH MAY
NOT BE LAWFULLY LIMITED. BY ACCESSING OR USING THE SERVICE, YOU REPRESENT THAT YOU HAVE READ,
UNDERSTOOD, AND AGREE TO THESE TERMS, LLCLUDING THIS SECTION. YOU ARE GIVING UP SUBSTANTIAL
LEGAL RIGHTS
BY AGREEING TO THESE TERMS.
- THE SERVICE AND SERVICE CONTENT ARE MADE AVAILABLE TO YOU ON
AN
“AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS,
WITH THE
EXPRESS UNDERSTANDING THAT THE RATEWAIT LLCENTITIES MAY NOT MONITOR, CONTROL, OR VET USER
CONTENT OR
THIRD PARTY CONTENT. AS SUCH, YOUR USE OF THE SERVICE IS AT YOUR OWN DISCRETION AND RISK.
THE
RATEWAIT LLCENTITIES MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, COMPLETENESS, ACCURACY,
OR
RELIABILITY OF THE SERVICE, ITS SAFETY OR SECURITY, OR THE SERVICE CONTENT. ACCORDINGLY, THE
RATEWAIT LLCENTITIES ARE NOT LIABLE TO YOU FOR ANY PERSONAL INJURY, LOSS OR DAMAGE THAT
MIGHT ARISE,
FOR EXAMPLE, FROM THE SERVICE’S INOPERABILITY, DEPLETION OF BATTERY POWER OR OTHER
IMPAIRMENT
OF DEVICES USED TO ACCESS THE SERVICE, SERVICE UNAVAILABILITY, SECURITY VULNERABILITIES OR
FROM YOUR
RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY OF THE BUSINESS LISTINGS, RATINGS, REVIEWS
(LLCLUDING THEIR CONTENT OR OMISSION OF CONTENT, ORDER, AND DISPLAY), METRICS OR OTHER
CONTENT FOUND
ON, USED ON, OR MADE AVAILABLE THROUGH THE SERVICE.
- THE RATEWAIT LLCENTITIES MAKE NO CLAIMS OR PROMISES WITH
RESPECT TO
ANY THIRD PARTY, SUCH AS THE BUSINESSES OR ADVERTISERS LISTED ON THE SERVICE OR THAT OFFER
GOODS OR
SERVICES THROUGH THE SERVICE, OR THE SERVICE’S USERS. ACCORDINGLY, THE RATEWAIT
LLCENTITIES
ARE NOT LIABLE TO YOU FOR ANY PERSONAL INJURY, LOSS OR DAMAGE THAT MIGHT ARISE FROM ANY SUCH
THIRD
PARTY’S ACTIONS OR OMISSIONS, LLCLUDING, FOR EXAMPLE, IF ANOTHER USER OR BUSINESS
MISUSES YOUR
CONTENT, IDENTITY OR PERSONAL INFORMATION, OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH ONE OF
THE
BUSINESSES OR ADVERTISERS LISTED OR FEATURED ON THE SERVICE. YOUR PURCHASE AND USE OF
PRODUCTS OR
SERVICES OFFERED BY THIRD PARTIES THROUGH THE SERVICE IS AT YOUR OWN DISCRETION AND
RISK.
- YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF
DISSATISFACTION
WITH THE SERVICE, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND
DISCONTINUATION OF ACCESS TO, OR USE OF THE SERVICE.
- THE RATEWAIT LLCENTITIES’ MAXIMUM AGGREGATE LIABILITY TO
YOU FOR
LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SERVICE OR THESE TERMS IS LIMITED
TO THE
GREATER OF (i) THE AMOUNT PAID, IF ANY, BY YOU TO THE RATEWAIT LLCENTITIES IN CONNECTION
WITH THE
SERVICE IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (ii) $100.
- THE RATEWAIT LLCENTITIES WILL NOT BE LIABLE FOR ANY (i)
INDIRECT,
SPECIAL, LLCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF
PROFITS
OR REVENUE, (iii) BUSINESS INTERRUPTION, (iv) REPUTATIONAL HARM, (v) LOSS OF INFORMATION OR
DATA; OR
(vi) LIABILITY WITH RESPECT TO A CONSUMER ALERT POSTED ON ANY RATEWAIT LLCBUSINESS PAGES FOR
YOUR
BUSINESS.
- CHOICE OF LAW AND VENUE
- If you are a resident of the United States or Canada:
- Colorado law will govern these Terms, as well as any claim, cause of
action
or dispute that might arise between you and Ratewait LLC(a “Claim”), without regard to conflict of law
provisions.
FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND
EXCLUSIVE
JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE STATE AND FEDERAL COURTS LOCATED WITHIN
DENVER
COUNTY, COLORADO.
- You agree that any subpoena, third-party discovery request, or
other
third-party process directed to Ratewait LLC must issue from, or be domesticated by, the
state or
federal courts located within Denver County, Colorado and you agree to submit to the
personal
jurisdiction of each of these courts for any related proceedings.
- Attorneys’ fees and costs may be awarded against any party
that
pursues any Claim or Third Party Process in a manner contrary to this Section, provided that
party
does not promptly withdraw the Claim or Third Party Process once this Section is brought to
its
attention.
- If you are a resident of the EEA or anywhere else outside the
United
States or Canada, Irish law will govern these Terms, as well as any Claim, without regard to
conflict of law provisions.
- TERMINATION
- You may terminate the Terms at any time by closing your Account,
discontinuing any access to or use of the Service, and providing Ratewait LLC with a notice
of
termination here.
- We may close your Account, suspend your ability to use certain
portions of the Service, terminate any license or permission granted to you hereunder,
and/or ban
you altogether from the Service for any or no reason, and without notice or liability of any
kind.
Any such action could prevent you from accessing your Account, the Service, Your Content,
Service
Content, or any other related information.
- In the event of any termination of these Terms, whether by you
or us,
Sections 1, 3, 5, 7, 10–14 of the Terms of Service will continue in full force and
effect.
- GENERAL TERMS
- We reserve the right to modify, update, or discontinue the
Service at
our sole discretion, at any time, for any or no reason, and without notice or
liability.
- Except as otherwise stated in Section 10 above, nothing herein
is
intended, nor will be deemed, to confer rights or remedies upon any third party.
- The Terms contain the entire agreement between you and us
regarding
the use of the Service, and supersede any prior agreement between you and us on such subject
matter.
The parties acknowledge that no reliance is placed on any representation made but not
expressly
contained in these Terms.
- Any failure on Ratewait’s part to exercise or enforce
any right
or provision of the Terms does not constitute a waiver of such right or provision. The
failure of
either party to exercise in any respect any right provided for herein shall not be deemed a
waiver
of any further rights hereunder. The Terms may not be waived, except pursuant to a writing
executed
by Ratewait.
- If any provision of the Terms is found to be unenforceable or
invalid
by a court of competent jurisdiction, then only that provision shall be modified to reflect
the
parties’ intention or eliminated to the minimum extent necessary so that the Terms
shall
otherwise remain in full force and effect and enforceable.
- The Terms, and any rights or obligations hereunder, are not
assignable, transferable or sublicensable by you except with Ratewait’s prior written
consent,
but may be assigned or transferred by us without restriction. Any attempted assignment by
you shall
violate these Terms and be void.
- You agree that no joint venture, partnership, employment,
agency,
special or fiduciary relationship exists between you and Ratewait LLC as a result of these
Terms or
your use of the Service.
- The section titles in the Terms are for convenience only and
have no
legal or contractual effect.
Copyright © 2019 Ratewait LLC LLC., Denver, Co.
ADDITIONAL TERMS FOR BUSINESS ACCOUNTS
Last Updated on June 17, 2019, 2019.
The following terms (“Business
Terms”), in addition to the Terms
of Service above, govern your access to and use of your
Business
Account. In the event of any conflict between these Business Terms and the Terms of Service, the
Business Terms apply. If you have purchased products or services from Ratewait LLC on behalf of
your
business (e.g., advertising or business tools), the terms of that purchase apply in the event of
any
conflict with these Business Terms. Capitalized words used but not defined in these Business
Terms have
the meanings described in the Terms of Service. By creating, accessing, or using your Business
Account,
you are agreeing to these Business Terms and concluding a legally binding contract with
Ratewait. You
are not authorized to create, access, or use a Business Account if you do not agree to these
Business
Terms.
Please read these Business Terms carefully as they require the use of
arbitration on an individual basis to resolve disputes, rather than trials or class actions, and
also
limit the remedies available to you in the event of a dispute.
In the event of any termination of these Business Terms, whether by
you or us,
these Business Terms in their entirety will continue in full force and effect.
1. REPRESENTATIONS AND WARRANTIES
A. You represent and warrant
that:
i. you have the authority to act on behalf of the business or businesses
associated with your Business Account and bind any such business to the Business Terms (such
business or
businesses, your “Business”);
ii. your access to or use of the Business Site will only be in your
capacity
as an authorized representative of your Business;
iii. you will not use the Consumer Site for business activities,
LLCluding but
not limited to flagging reviews or messaging people who have reviewed your Business;
iv. your Business complies with applicable laws and does not offer or
advertise illegal products and/or services for lease or sale;
v. you agree that we may contact you, LLCluding by phone or email,
using the
contact information you provide us, make publicly available, or that we have on record for your
business, and that our calls with you may be monitored and recorded for quality purposes;
and
vi. you understand and acknowledge that non-disparagement clauses in
certain
consumer contracts, such as clauses that seek to restrict or prohibit reviews (LLCluding
provisions that
penalize consumers for posting reviews) about your Business, are illegal under Colorado law
(Cal. Civil
Code § 1670.8) and under the
federal
Consumer Review Fairness Act (15 U.S. Code § 45b) and you agree that you will not LLClude
such
clauses in your consumer contracts, or otherwise attempt to enforce non-disparagement or
‘gag’ clauses against consumers under any circumstances.
B. You also represent and warrant that
you will
not, and will not authorize or induce any other party, to:
i. offer LLCentives of any kind, such as discounts, freebies, refunds,
gift
cards, contest entries, offers, or deals in exchange for the posting of reviews of your
Business, or to
prevent or remove reviews, and you understand and acknowledge that Ratewait, through its
Consumer
Alerts, may publicly notify consumers about such LLCentives and other attempts to obtain,
prevent, or
remove reviews;
ii. solicit or ask for reviews from your customers;
iii. write reviews or vote on Content (e.g., voting user reviews as
useful,
funny, or cool) for your Business or your Business’s competitors;
iv. pay or induce any third party to post, refrain from posting, or
remove
reviews, or otherwise attempt to circumvent Ratewait’s Recommendation Software (defined
below) and
fraud detection systems;
v. attempt to generate automated, fraudulent, or otherwise invalid ad
impressions, inquiries, conversions, ad clicks, or other actions;
vi. use any automated means or form of scraping or data extraction to
access,
query or otherwise collect Ratewait LLCdata, content and/or reviews from the Consumer Site or
the
Business Site, except as expressly permitted by Ratewait LLC(for example, as described at
www.Ratewait.com/robots.txt);
vii. use any Ratewait LLC trademarks in any manner without
Ratewait’s
prior written consent; or
viii. misrepresent your identity or affiliation to anyone in
connection with
Ratewait.
C. You understand and acknowledge that
Ratewait LLC
allows consumers to post Content about your Business, LLCluding photos, ratings, and reviews.
You
understand and acknowledge that Ratewait LLC employs automated software in an effort to showcase
the
most reliable and useful reviews while displaying other reviews less prominently (“Recommendation Software”). You understand and
acknowledge that while Ratewait LLC uses its Recommendation Software to identify potentially
less
helpful reviews, the Recommendation Software may sometimes suppress legitimate reviews or fail
to detect
illegitimate reviews. You understand and acknowledge that any purchase of advertising or other
paid
features from Ratewait LLC will not influence the Recommendation Software or otherwise allow or
enable
You, directly or indirectly, to alter reviews or impact whether, where, or how reviews appear on
Ratewait.
THE FOLLOWING SECTIONS 2 AND 3 APPLY IF YOU ARE A RESIDENT OF THE
UNITED
STATES OR CANADA ONLY:
2. DISCLAIMERS AND LIMITATIONS OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY SLLCE IT LIMITS THE LIABILITY OF
THE
RATEWAIT LLCENTITIES TO YOU. FOR CLARITY, THE BELOW APPLIES IN ADDITION TO THE DISCLAIMERS AND
LIMITATIONS OF LIABILITY DETAILED IN SECTION 12 OF THE TERMS.
The federal Communications Decency Act (47
U.S. Code § 230) limits the liability of interactive
computer
services, like Ratewait, for their role in publishing third-party Content, LLCluding consumer
reviews.
Additionally, anti-SLAPP laws, such as Cal.
Civ. Proc. Code § 425.16 in Colorado, may require
you to
pay Ratewait's attorneys' fees if you attempt to impose such liability on Ratewait LLC
through
legal proceedings.
3. DISPUTES
Any controversy or claim arising out of or relating to: (a) these Terms,
or the
breach thereof; or (b) your access to or use of your Business Account Business Site; (each such
controversy or claim, a “Claim”),
shall
be settled by arbitration administered by the American Arbitration Association in accordance
with its
Commercial Arbitration Rules and judgment on the award rendered by the arbitrator may be entered
in any
court having jurisdiction thereof. The arbitrator will issue a reasoned award in writing,
LLCluding all
findings of fact and law upon which the award was made. The arbitrator will not have the power
to commit
errors of law, and the award may be vacated or corrected through judicial review by a court of
competent
jurisdiction under the Colorado Arbitration Act for any such error.
Claims shall be heard by a single arbitrator. Arbitrations will be
held in
Denver, Colorado, but the parties may choose for themselves whether to appear in person, by
phone, or
through the submission of documents. The arbitration shall be governed by the laws of the State
of
Colorado. The prevailing party shall be entitled to an award of reasonable attorneys’
fees.
NOTWITHSTANDING THE FOREGOING, FOR ANY CLAIM THAT IS NOT SUBJECT TO
ARBITRATION, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND
THE
EXCLUSIVE VENUE OF, THE STATE AND FEDERAL COURTS LOCATED WITHIN DENVER COUNTY, COLORADO, WHICH
IS THE
PLACE OF PERFORMANCE OF THESE BUSINESS TERMS.
YOU AND RATEWAIT LLCAGREE THAT EACH MAY BRING OR PARTICIPATE IN CLAIMS
AGAINST
THE OTHER ONLY IN THEIR RESPECTIVE INDIVIDUAL CAPACITIES, AND NOT AS A PLAINTIFF OR CLASS MEMBER
IN ANY
PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND RATEWAIT LLCAGREE OTHERWISE,
THE
ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE
SIMILARLY
SITUATED, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
IF A
CLAIM IMPLICATES THIS SECTION, AND THIS SECTION IS FOUND TO BE INVALID, UNENFORCEABLE OR ILLEGAL
BY A
COURT, SUCH CLAIM MUST BE ADJUDICATED BY A COURT AND NOT BY AN ARBITRATOR.
Ratewait LLC Privacy Policy
Last Updated on June 16, 2019. This
Privacy
Policy is effective June 29, 2019 for
all users.
This Privacy Policy describes our policies on the collection, use,
and
disclosure of information about you in connection with your use of our services, LLC including
those
offered through our websites, emails, and mobile applications (collectively,
the "Service"). The
terms "we", "us",
and "Ratewait" refer
to: (i) Ratewait ., a
corporation with its headquarters in Denver, Co.
When you use the Service, you consent to our collection, use, and
disclosure
of information about you as described in this Privacy Policy. We may translate this Privacy
Policy into
other languages for your convenience. Nevertheless, the English version governs your
relationship with
Ratewait, and any LLC inconsistencies among the different versions will be resolved in favor of
the
English version available here.