Ratewait strives to inspire employees to new service heights and cultivates a work environment that motivates and validates a job well done.
Today's customer is looking for more than a great meal. They want an experience. Only a great server can create an experience.
Ratewait strives to inspire employees to new service heights and cultivates a work environment that motivates and validates a job well done — all while keeping businesses engaged with their customers.
Ratewait not only offers feedback, education, and rewards to employees, it also provides training tools, organizes human resource needs, and streamlines any service industry business.
Real-time feedback in four easy steps — no app required.
A customer texts your Ratewait number after their visit using START, RATE, or FEEDBACK.
Our platform sends a short series of friendly feedback questions via SMS.
Responses are logged and organized in your business dashboard in real time.
Review trends, spot issues early, and improve the customer experience.
Visited one of our partner restaurants? Let us know how it went.
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